COMMITMENT
We are selective as to which projects we allocate our resources, and our client relationships start with some basic commitments:
APPROACH
Pr-production and P.R.-contract meetings are always conducted and realistic timelines and budgets agreed upon. Client expectations, specifications, quality standards and the responsibilities of all stakeholders are established. All clients are provided with:
PROJECT TEAM
Our management team consists of individuals who are qualified and experienced in their particular fields. All projects are staffed appropriately according to size and complexity, with a minimum of one project manager and one site supervisor even on the smallest sites. The Group’s in-house joinery and MEP division allows us to retain direct control over quality, fabrication and installation.
CODE OF CONDUCT
Emarald conducts its business fairly, impartially and in an ethical manner in full compliance with all applicable laws and regulations. In conducting our business, integrity underlies all company relationships, both internally and externally. This approach is fundamental to how we do business. Ethics of Conduct Policy enclosed.
ENVIRONMENTAL POLICY
Emarald Group has worked in accordance with a progressive environmental policy since 2011. It supports the operation of a healthy, safe workplace whilst minimizing impacts on the wider environment. Environmental Policy Statement enclosed.
LICENSING & INSURANCE
INSURANCE POLICY
Emarald’s insurance cover protects its employees, projects and assets against claims which may arise resulting from our activities.
HEALTH & SAFETY
Health & Safety Policy enclosed.
QUALITY ASSURANCE
Our quality assurance (QA) procedures ensure that all work, from initial enquiry to completion, is undertaken conscientiously and to the highest standard of service. We use our QA system to identify personnel responsible for quality control and compliance, to pinpoint measures needed to comply with standards on each project, and to generate relevant checklists and follow-up procedures. Quality Policy enclosed.
COMPANY POLICIES
Rules of conduct